PRODUCT GUARANTEE
Our product guarantee ensures superior quality, durability, and long-lasting performance, giving you confidence in every Medal Paints product you choose.
Medal Paints Quality ranges of products are covered by a quality guarantee. All these products are made to a high quality standard. This guarantee is subject to certain conditions described hereunder:
The purchaser must retain the invoice as proof of purchase (i.e. name of the company/ date of purchase/product/s purchased) and record the batch number/s of a product/s bought/ used according.
The purchaser may call our Customer Service line (0860 063 325) in the event of any technical assistance for a particular paint problem or query.
Our products are backed by a trusted product guarantee, ensuring that our clients receive the highest quality paints and coatings available. Designed for durability, performance, and reliability, our range meets the highest industry standards, giving you peace of mind that every application delivers superior results. With Medal Paints, you can trust in long-lasting protection and excellence for every project.
A technical consultant from Medal Paints will personally investigate and follow up all complaints related to paint failure.
Medal Paints will guarantee the product for three years, subject to the adherence by the purchaser to comply with the specification and/ or ‘instructions for Use’ appearing on the reverse side of each can.
If the applied appearance of these products deteriorates within three years of application, other than due to extreme weather conditions, Medal Paints will gladly replace the product/s with an identical un-applied product/s free of charge, subject to proof of purchase.
Medal paints does not incur any liability or obligation other than such replacement obligation. In particular, Medal Paints does not incur any liability for remedial expenses (labour costs) and/or for any consequential damages or loss.
